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In case of request of implementation of new programming languages for the scans, not included at the Purchase Order time, this will be developed and released to the Customer with no additional fee.

A Release will be one of the following: can be Major, Minor or Patch, based on the type of the changes made.

Major Release means a specific edition of the Licensed Product that contains major functionality changes. Indicates a very large change in the core package. Rewrites or major milestones. API changes which are not backwards-compatible. The content and timing of all Major Releases will be determined by Security Reviewer in its sole discretion. Major Releases are signified by version changes to the left of the decimal point (e.g. 2.0 -> 3.0) following the product name.

Minor Release means a specific edition of the Licensed Product that contains minor, but significant functionality changes and could include Licensed Product Updatesintroduce new features or significant changes in functionality, in a backwards-compatible manner. The content and timing of all Minor Releases will be determined by Security Reviewer in its sole discretion. Minor Releases are signified by version changes to the right of the decimal point (e.g. 2.5 -> 2. 6) following the product name. Workaround means a Licensed Product patch

Patch means bug fixes, security releases, error correction , or feasible change in operating procedures whereby the Licensed Product is made sufficiently functional so that Customer can continue to use the Licensed Productit. Security Reviewer may provide Workarounds Patching or workarounds for a release to resolve a Service Issue for up to twelve (12) months after the earlier of (i) the date the subsequent Release is first made commercially available, and (ii) the date the current Release is no longer made available as a commercial offering by Security Reviewer. After such twelve (12) month period, Security Reviewer is not obligated to provide Workarounds Patching but will support Customer’s update of the Licensed Product to the latest Release. Where Workarounds Patching are to be delivered to resolve a Service Issue, Security Reviewer will provide Customer with a single copy of a Workaround on suitable media or shall make available the applicable Workaround for download by Customer from Security Reviewer’ website.

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Our release numbering convention follows the guidelines of Semantic Versioning. Given a version number Major.Minor.Patch and an optional Suffix (ege.g. 1.3.0-rc.1):

• Major - Indicates a very large change in the core package. Rewrites or major milestones. API changes which are not backwards-compatible.

• Minor - Introduction of new features or significant changes in functionality, in a backwards-compatible manner.

• Patch - Bug fixes, maintenance and security releases.signified by version changes to the left of the decimal point (e.g. 2.0.0 → 3.0.0) following the product name.

• Minor - signified by version changes to the right of the decimal point (e.g. 3.1.0 → 3.2.0) following the product name.

• Patch - signified by incremental number after the second point (e.g. 3.2.1 → 3.2.2)

• Suffix - Optional, indicates a development release (e.g. 3.2.3-a.1 → 3.2.3-a.2).

  • aN or alpha.N for alpha releases,

  • bN or beta.N for beta releases, or

  • rcN or rc.N for release candidates.

  Absence of suffix indicates a stable release.

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• Training for Security Reviewer’s products;

• Customers who do not have a valid and current license or active subscription of Security Reviewer’s products;

• Support related to non-Security Reviewer’s products;

• Support related to Security Reviewer’s products that have been retired;

• Support for custom scripts written by Customers and used in Security Reviewer’s products;

• Beta or Development releases of Security Reviewer’s products;

• Software that is used on or in conjunction with hardware or software other than as specified in the applicable Documentation;

• Altered or modified Security Reviewer’s products;

• Defects in the Security Reviewer’s products due to accident, hardware malfunction, abuse or improper use.

Extended Support Addon (ESA)

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