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Our Support Team will understand your existing Continuous Integration environment, optimize Security Reviewer integration and make sure that you get maximum value from your investment. Support provides a 8x5 or 24x7 service, depending on your Support & Maintenance Contract. A Service Desk is included, via a web ticketing system, via e-mail or via telephone calls, depending on your contract. Maintenance service provides products updates and patching on monthly basis. Patching is done for bug-fixing with a response time from 3 to 48 hours depends on your Contract |
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